Knowledgebase: captchas
Reporting a Bug? Please Read!
Posted by Miriam M-B on 22 December 2011 12:09 PM

Here are some instructions on how to submit bug reports that are detailed yet concise.

 

1. Take a look at our script references and resources here. Make sure you are using all commands, functions and features as instructed.

 

2. Please isolate the issue. If you think the issue is in a certain command, feature or function, try to isolate the issue to the commands they are affecting.

Go into your tools menu and check the show errors option. Use the step feature and find where the error occurs exactly. Isolate that code that is causing the issue.

 

3. Please send a small, concise script that reproduces the issue. The sooner we can reproduce the bug, the sooner we can have it fixed for you.

 

Please refrain from sending large scripts without following the above steps. 

The sooner we can verify, isolate and reproduce the bug, the sooner we can have it fixed for you.

Thanks so much for your cooperation!


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